Payment Options - Shipping - Contact Us
Security and Payment Options.
Our site has a secure shopping cart hosted by Mals Ecommerce. Within that cart you will find the security seals of Thawte and HackerSafe (McAphee) to show that it is verified daily. Those seals will appear on the second page of the cart, where you go to enter your personal information. That is the only area of the site that requires any personal information to be entered and is encrypted for your purchase safety.
You will notice on that second page that the 'http' changes to a 'https' in the address bar, which makes it a 'secure' page, encrypting or scrambling your information that is transmitted. The address bar will also show the change of 'secure.aitsafe.com' which means you are within the protected part of our site and shopping cart, the part verified by the companies mentioned. We have made all necessary steps to ensure that any personal information given to us remains confidential and safe to make you confident in purchasing from us.
**We accept personal cheques from the US or Canada but your order will be delayed in mailing due to the cheque being held for 15 business days once we receive it until the bank clears it. Your order will not be processed until your payment has been received (you will be emailed once we have your cheque in hand to be given an approx. shipping date). Please make either of these out to 'Kathryn Peddle' - mailing information is below
We ship via Canada Post Small Package Airmail. Our flat rates are on any combination of Buddy Blankies, Baby Buddy or Buddy Gift Set. We can ship all over the world and have!
We generally ship 4-6 business days after receiving payment, excluding weekends. Personalized orders will take longer to process, since the embroidery is done out of house. You'll receive an email confirming your order has been mailed.
Please allow 7-15 business days for shipment to arrive - we are in Canada, therefore it must clear the border and Customs. Shipping by Airmail does not give us a tracking number for cross border (USA to Canada). Please be accurate in your shipping information provided to us - we are not responsible for lost packages due to incorrect information given to us.
Other shipping options are available by request:
* To obtain a tracking number for your order, we can ship using Expedited Shipping - it is NOT faster than the Airmail standard of 7-15 business days, but provides a tracking number.
* If you need your order by a specific date, we can ship by Xpresspost, which is guaranteed delivery within 4-5 business days.
* For either of these options, Contact Us for a pricing quote.
Any costs/fees incurred by Customs not covered by Buddy Blankies ~ buyer responsible.
Flat rate no matter quantity of blankets - $8.00 USD (see rates for Diaper Cakes)
All prices are in USD Dollars
Contact Us .
To contact us, please use the following:
or Mail to:
c/o Buddy Blankies
235 Chaingate Drive
Our phone number is (705) 527-8022. Please note that this is our home number, so be prepared that we will not answer as 'Buddy Blankies' :)... Just ask for Kathryn and I'll help you as best I can. This is a number located in Ontario, Canada, so long distance charges will apply. As I do work outside of the home as well, please feel free to leave your name and number - please call only between 9-5 EST.
Feel free to email us at any time. We'd love to hear back about your new Buddy